Job Information
Veralto Commercial Service and Sales Enablement Manager in Salford Quays, United Kingdom
Are you…
Interested in working for an international and diverse company?
Looking to use your troubleshooting skill?
Looking for a friendly and supporting team?
If so, read on!
At Hach, we ensure water quality for people around the world. Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We recognise that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.
We offer:
24 days holiday (in addition to bank holidays
Flexible working hours
Professional onboarding and training options
Powerful team looking forward to working with you.
Career coaching and development opportunities
Benefits include pension schemes and by selection on an annual basis options for private health care, dental plans, discounted gym memberships, store discount cards as examples.
The Commercial Service and Sales Enablement Manager is responsible for leading a team of Sales Enablement Specialists and Service Contract Specialists to deliver the service contract revenue targets. Through Sales Enablement they will provide a responsive customer experience, supporting sales growth with, for example quality lead handling, accurate and efficient quoting, proactive outreach initiatives and web shop support. They will ensure continuous improvement of the processes for the team, collaborating with cross functional Managers and peers within the EU and NA. The role will be primarily located in Salford, Greater Manchester on average 3 days per week.
In this role, a typical day will look like:
A commercial review of the teams progress through reporting and visual tracking of KPI’s, taking action to adjust resource plans and the work plan strategy, responding to the business needs and to improve the delivered results. This can also include gathering the voice of the customer and associate feedback.
Regular coaching, training and mentoring of the team with 1:1 and team meetings, ensuring the teams development and engagement which includes all employment functions such as hiring, onboarding and performance management reviews.
Working with EU/NA and local teams in problem solving or implementing new systems including proactively leading the problem solving process to address any gaps and customer issues requiring escalation support or technical process guidance.
Supporting the wider Sales team with commercial service solutions either by joining customer visits on site or remotely supporting tenders/bids acting as a solutions specialist for more complex service contract offers/renewals.
Presenting the teams successes, activities and needs at regular local/regional Management meetings, working with the wider Management team to influence decisions and priorities for the UK and Ireland.
Regular cross functional meetings to drive process improvement and improve the customer journey or commercial outcomes.
The essential requirements of the job include:
Bachelor Degree, preferred in Science Subjects or the equivalent in experience.
Experience in leading a small, high performing, fast paced and diverse team.
3+ years sales experience selling service products and/or bespoke service solutions in a technical business to business environment or the equivalent in a Sales/Service support role.
Strong analytical skills. Comfortable working with large data sets to problem solve, to evaluate the results of commercial initiatives from various sources and further drive commercial growth.
Knowledge of the operations of plants and or laboratories, water testing requirements and water control regulations that apply to plants or laboratories is helpful.
Knowledge and experience working with Salesforce, Service Max or an equivalent CRM is a plus.
Willing to travel within UK & Ireland with some EU travel for training and business needs.
At Hach (Hach Careers (https://jobs.danaher.com/global/en/hach) ), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.