Job Information
Veralto Sr. Sales Support Specialist in Bangalore, India
Are you
Interested in developing your career in the water industry?
Interested in working for a company that is dedicated to sustainability?
Looking for a friendly and supporting team?
If so, read on!
Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family friendly organization that cares about its people just as it cares about the environment.
We offer:
· Flexible working hours
· Professional onboarding and training options
· Powerful team looking forward to working with you
· Career coaching and development opportunities
The Sr. Sales Support Specialist role is responsible for Supports the sales team by providing administrative and organizational assistance. Provides bid generation support, manages and maintains sales funnel (forecasting), facilitates communication and sponsors department meetings. Communicates with vendors and customers and arranges for third party inspections. Track sales KPIs using software tools to improve the accuracy of the sales funnel and forecast. Tracks performance against metrics and performs sales incentive calculations.
This position is part of the Sales, Support & Administration department located in Bangalore and will be on hybrid model .
The essential requirements of the job include:
Perform high end order processing tasks which requires in-depth knowledge and experience in Oracle and SFDC Case management.
Provide immediate supervision to Customer Care staffs and operates with no supervision in a complex environment
Knowledge of commercial terms of a purchase order.
Adopt change. Motivate change in the team with a positive approach.
Working with finance for finance validations & Supply chain for allocating ship sets.
Work on Shipment Plan, Hold release of orders through oracle, Item allocation with the help of Supply chain team.
Sending PI to customers and follow-up for Payments and get it applied with the help of finance.
Work on Return/RMA’s & customer complaint and follow-up with respective stakeholders for resolving customer issues.
Generation of pre orders & FOC orders (Rejected order/ to fulfilled orders)
Reply to queries from customers on Orders related tasks such as: Delivery period, ETA.
Experience/ Skills Required
Any graduate with a consistent track record
6 to 7 years of’ Hands-on experience in Order Management.
Experience in Quality management is desired.
Experience working in Oracle or Salesforce will be an advantage.
Display excellent verbal and written communication and social skills.
Highly diligent and organized with excellent analytic and problem-solving abilities
Able to multi-task, prioritize and lead time effectively
Ability to work under critical situation
Customer-orientated and ability to adapt/respond to different types of tasks
At Hach (www.hach.com), we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.
As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us
Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.
At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.